At Shri Balaji Enterprises, we ensure a fair and transparent process for cancellations and refunds.
Order Cancellation
- Orders can be cancelled within 24 hours of purchase or before dispatch.
- Once the product is delivered, cancellation is not allowed.
- Customized or specially-ordered products cannot be cancelled.
Refund Policy
- Refunds are applicable only for damaged, defective, or wrong products delivered.
- Customers must report issues within 48 hours of delivery with proof (photos/videos).
- Approved refunds will be processed within 7–10 working days via the original payment method.
Non-Refundable Cases
- Normal wear and tear or damage due to misuse.
- Improper installation or handling by the customer.
- Minor colour or design variations.
Exchange
- Exchanges are allowed based on product availability and condition.
- Products must be unused and in original packaging.
For assistance with cancellations or refunds, please contact our customer support.